Mike Clabaugh
Vice President of Professional Services
As Vice President of Professional Services, Mike Clabaugh is responsible for the strategic leadership and execution of Cre8tive’s services organization. He drives the vision, growth, and operational excellence of consulting, and implementation teams, ensuring alignment with company objectives and delivering measurable business outcomes for clients. Mike partners closely with executive stakeholders to shape service offerings, scale delivery models, and strengthen long-term client relationships.
Mike plays a critical role in advancing customer success by overseeing enterprise implementations, optimizing service delivery frameworks, and fostering a culture of accountability, innovation, and continuous improvement. His leadership ensures that clients realize maximum value from their ERP investments while enabling internal teams to perform at peak effectiveness.
Mike began his journey with Epicor more than 20 years ago, initially implementing the system during his time in manufacturing operations. His deep technical and functional expertise spans multiple platform generations, including Vantage 6-8, Epicor 10, and Kinetic. Over the past decade, he has led high-performing teams of consultants and project managers, delivering complex ERP implementations across domestic and international markets.
With extensive experience across the full ERP lifecycle, Mike collaborates effectively with stakeholders at every level—from executive leadership to operational teams—ensuring alignment between business strategy and technology execution. His combination of industry experience, executive leadership, and commitment to customer success positions him as a trusted advisor to organizations seeking to transform and scale through ERP solutions.
Mike’s extensive background includes leading numerous Epicor implementations both domestically and internationally. His expertise spans all aspects of ERP deployment, allowing him to collaborate effectively with stakeholders at every level, from executive leadership to shop floor personnel. Mike Clabaugh’s leadership, experience, and customer-first approach make him an invaluable partner for businesses looking to optimize their ERP systems.
