David Sawan

David Sawan

Director of Customer Care

As Director of Customer Care, David is responsible for our Customer Care Support Team (Consulting & Development Support) which support our Managed Epicor Solutions Program and our Epicor Support Services.

David is a customer focused leader with over 18 years of experience in the Epicor world as a customer, IT Manager, operations and tools consultant, and Director for Services. In these roles, David has helped implement Epicor Kinetic in over four dozen customers. David has spent his career in Manufacturing IT and has experience and knowledge across many industries including Firearms, Medical Devices, Consumer Packaged Goods, Food and Beverages, and Contract Manufacturing.